mg international range immersion detector safety information export frequently asked questions
Aquasensor, alarme détecteur de chute piscine
>> answers Frequently Asked Questions
aquasensor frequently asked questions
Aquasensor pool alarm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Frequently Asked Questions

We have gathered together some of the most frequently asked questions. We regularly update this heading with the comments and experiences of professionals and users.

Questions about the 2004 range

1.1- can I install the immersion detector myself?
1.2- i can’t get the immersion detector to work
1.3- during fall tests, my immersion detector doesn’t set the alarm off
1.4- why does the detector activate beyond 12 seconds?
1.5- why does the detector activate for no reason?
1.6- why does the alarm siren make less noise during the test and adjustment phase?
1.7- why does the immersion detector no longer detect falls?
1.8- why does the Aquasensor remote siren activate on its own?
1.9- the angled tube is less than 18 cm underwater; what do I do?
1.10- what do 4 sharp beeps emitted every 30 seconds mean?
1.11- what is the test sheet used for?
1.12- how long does the guarantee run?
1.13- i own a 2004 range immersion detector, do I still comply with the law?
1.14- if I am absent, for how long will the alarm siren sound?


Questions about the 2005 range

2.1-can I install the immersion detector myself?
2.2- are immersion detectors in the Aquasensor range compatible with robot cleaners?
2.3-  are immersion detectors in the Aquasensor range compatible with bubble covers?
2.4- why does the message "change batteries on Domo" appear on the Sensor Domo screen when it is new?
2.5-why does the message "radio loss" appear on the Sensor Domo screen?
2.6- if I am absent, for how long will the alarm siren sound?

 

Answers

1.1- can I install the immersion detector myself?
Yes, unlike other competing systems, you can easily install your immersion detector yourself. A fixing kit is supplied for the purpose.

 

1.2- i can’t get the immersion detector to work
Remove the batteries from their housing, check their condition then wait for about 2 minutes before putting them back. You should hear a long beep and 10 short beeps. If you do not hear these, contact our After Sales service on 04 42 98 14 90.

 

1.3- during fall tests, my immersion detector doesn’t set the alarm off
Carry out the following checks
1- check the condition of the batteries and make sure that they are correctly positioned
2
- make sure that the detector is in “supervision” mode
3
- make sure you have correctly closed and screwed down the lid using the screws provided
4
- the angled tube should be correctly fitted into its housing and a minimum of 18 cm underwater
5
- make sure that the test piece used weighs between 6 and 8 kg and goes into the water.

 

1.4- why does the detector activate beyond 12 seconds?
Carry out the following checks
1- were the settings tests carried out using a calibrated test piece? Check that your test piece (drum, jerry can…) weighs between 6 and 8 kg and goes into the water properly. A test piece that is approximately the shape of a 6-to-9-month old child will help you to achieve the ideal detector settings.
2
- did you carry out the tests in good weather conditions? For ideal detector settings, tests should be carried out in disturbance-free conditions (wind, storms…)
3
- is the pool larger than 6 x 12 metres? In this case, you need to fit a second immersion detector
4
- is the immersion detector in the right place? Check that the detector is not positioned close to a return fitting or any other source of disturbance
5
- the setting is not sensitive enough. In this case, increase the sensitivity by turning the potentiometer slightly to the right (refer to “sensitivity adjustment” in the installation guide provided) and carry out new tests, making sure that you have closed the lid properly.

 

1.5- why does the detector activate for no reason?
Carry out the following checks
1- is the angled tube at least 18 cm underwater?
2
- were the settings tests carried out with a calibrated test piece? Check that your test piece (drum, jerry can…) weighs between 6 and 8 kg and goes into the water properly. A test piece that is approximately the shape of a 6-to-9-month old child will help you to achieve the ideal detector settings.
3
- if the filter system is too powerful (> 35 m3/hour), it may activate the immersion detector
4
- although they comply with the French NF P90-307 Standard, 2004 immersion detectors may be activated by winds stronger than those mentionned by the French NF P90-307 Standard.
5
- the setting may be too sensitive. Reduce it by turning the potentiometer slightly to the left  (refer to “sensitivity adjustment” in the installation guide provided).

 

1.6- why is the alarm siren weak during the test and adjustment phase?
To reduce noise disturbance during repetitive tests, the detector alarm siren remains in reduced mode during the test and adjustment phase. To come out of this mode and return to maximum volume, please refer to stage 12 of the installation and user guide.

 

1.7- why does the immersion detector no longer detect falls?
1- the angled tube may not be properly pushed in
2
- the toric joint on the angled tube may be damaged. In this case, contact your pool products supplier rapidly.
3
- the hood on the central detector unit may be incorrectly fixed or not tight enough on its base
4
- the hood is cracked.  In this case, contact your pool products supplier rapidly, and he will exchange the item.

 

1.8- why does the Aquasensor remote siren activate on its own?
Your remote siren might be activated by a detector somewhere in the neighbourhood. In this case, you need to change the radio code linking your central detector unit and its remote siren. Please refer to the installation instructions supplied with the remote siren.

 

1.9- the angled tube is less than 18 cm underwater; what do I do?
If the level of water in your pool is too low or if you have cut the tube too short, ask your pool products supplier for a probe extension.

 

1.10- what do 4 sharp beeps emitted every 30 seconds mean?
This sound signal is accompanied by a flashing warning light and means that the battery level is low. Replace the batteries immediately.

 

1.11- what is the test sheet used for?
The test sheet is used to check that the immersion detector has been installed and configured in line with the manufacturer’s recommendations. The guarantee may only be granted if the test sheet is duly completed and signed by the user and / or the owner of the pool and returned to the retailer by registered letter with proof of receipt or by Post Office monitored delivery within 1 week of purchase.

 

1.12- how long does the guarantee run for?
Theguarantee runs for 2 years, parts and labour.

 

1.13- i own a 2004 range immersion detector, do I still comply with the law?
Yes, the various amendments and versions of the French NF P90-307 Standard are not retrospective. The product needs only to comply with the standard in force when it was manufactured.

 

1.14- if I am absent, how long will the alarm siren ring for?
The alarm siren rings for 3 cycles of 3 rings, each lasting about 1 min 30 s, with a gap of about 30 s between each ring. The 1st cycle is at full strength, the 2nd at about 50% of maximum power and the 3rd at reduced power.

 

2.1- can I install the immersion detector myself?
Yes, unlike other competing systems, you can easily install your immersion detector yourself. A fixing kit is supplied for the purpose.

 

2.2- are immersion detectors in the Aquasensor range compatible with robot cleaners?
Diving robots are not compatible with Aquasensor range immersion detectors. Concerning other types and brands of robot, we are unable to draw up an exhaustive list of incompatible robots. Please consult your pool products supplier.

 

2.3- are immersion detectors in the Aquasensor range compatible with bubble covers?
Aquasensor range immersion detectors are not compatible with the use of a bubble cover.

 

2.4- why does the message "change batteries on Domo" appear on the Sensor Domo screen when it is new?
1- position the batteries in the order shown in the guide provided
2
- do not connect Sensor Domo to the mains until you have inserted the batteries in the order shown
3
- if the message persists, return your Sensor Domo to our After Sales Service via your retailer.

 

2.5- why does the message "radio loss" appear on the Sensor Domo screen?
1- Make sure that the message is displayed continuously
2
- make sure that the distance between the central detector unit and Sensor Domo does not exceed 100 metres
3
- make sure that there is no major obstacle (trees, thick walls, metal fence, etc.) between the central detector unit and Sensor Domo
4
- carry out a test by changing the position of Sensor Domo.

 

2.6- if I am absent, how long will the alarm siren ring for?
The alarm siren rings for 3 cycles of 3 rings, each lasting about 1 min 30 s, with a gap of about 30 s between each ring. The 1st cycle is at full strength, the 2nd at about 50% of maximum power and the 3rd at reduced power.